Read authentic customer reviews and testimonials for Profurniture NZ. Discover quality furniture experiences from our satisfied customers across New Zealand.
Customer Reviews
Overall rating: 4.5 / 5 from 166 reviews.
Make sure the boards are perfect and alligned. I was so excited about this bed frame. What was excitement turned to be a disappointment. I was not happy paying that much money for something this crap. As you can see in the photos the drawers don't align well. I can't get into where the other cracks are but this is one of them.
The post appears to be misleading. The color of the item differs significantly from the photographs provided. Furthermore, the images display two buttons on the back of the chair, whereas the actual item only has one. This discrepancy is quite bothersome as it does not complement my existing furniture. Tried to email them but got no response.
Grabbed two of these on sale! They don’t have to be used as a TV unit at all. I’m using them as shoe benches and they work perfectly. Sturdy, practical and the size is just right for my entryway. Super happy with this bargain.
This TV unit is such a good buy on sale! I ordered two to sit side by side as I have a fairly large TV. The dimensions are ideal, the build feels sturdy, and the white finish matches our living room perfectly.
Love my bed and it looks great, the woods really nice.
So impressed with the service as I ordered it early evening and it was delivered by 9:30 the next day, I was shocked but in a good way. Definitely recommend this company.
Fantastic experience. We got a great bundle deal with a free coffee table, shelves, and delivery. The process was hassle-free and the customer service was top-notch. The furniture looks incredible and has really transformed the space. Highly recommended for quality and value!
Fantastic experience. We got a great bundle deal with a free coffee table, shelves, and delivery. The process was hassle-free and the customer service was top-notch. The furniture looks incredible and has really transformed the space. Highly recommended for quality and value!
We got an incredible deal on our new sofa, which included the Bruil Ceramic Top Coffee Table and delivery for free!
The delivery driver was very friendly and made the whole process hassle free.
We absolutely love the sofa. It has really brightened up the room.
Overall, it was a fantastic customer service experience and excellent value for money
Lovely couple arrived from Christchurch a four hour return trip as item included free delivery, and was on special.
They helped me move it into the house, and it has been very enjoyable to use compared to an ordinary couch / sofa bed without the nasty trampoline that so many have.
So far it has proved solid (quite heavy in fact), comfortable (seats themselves reasonably firm, but back cushions much softer).
So far I have studied on it, fallen asleep on it, and found the large area with the bed out great for studying on.
Am I glad I bought this? Absolutely, it matches my room colour too and can double as a bed if I have extra visitors, so a good use of my space.
I look forward to seeing what else they keep in stock when I am in their showroom in Christchurch.
Overall it was a good experience. This product is missing (from factory) the bolts required to affix the slats. And the instructions are AWFUL but the product itself is good :)
Arrived on time and well packaged, no damage. Easy to screw legs on with screwdriver that comes with it.
The height of the top when up is a perfect height and very easy to open and has a soft draw close, no need to push it shut just a slight tap and it closes for you.
Very happy thank you.
This table is a lovely colour and size. It is easy to wipe down and fits well with all sorts of other furniture. Nicely made and we are very pleased with it.
Perfect! It’s a perfect fit for our space. Comes with storage and it’s also a sofa bed. Customer service was fast with responding and shipping was quite fast as well. Ordered yesterday and received it today. Thank you!
Absolutely love the new sofa!!! Very impressed with the super fast delivery, ordered Friday & arrived Sunday I live rural by the way. Best feature is how it folds out makes good space for a big family. Highly recommend
Arrived in four boxes. I had no idea how to put it together and couldn't find an online video anywhere. I called the company explaining my dilemma, and they kindly sent 2 people the very next day, free if charge, to put it together for me, which they did within 35 minutes.
The service was amazing, the sofa fits perfectly in my space, and my granddaughter loves when it's a bed.
I bought this desk 2-3 weeks ago and have been impressed with it so far. The wood looks great, thick with a very smooth finish and rounded edges. The desk comes with two USB ports & power sockets on top, though the manual does not show nor mention them (very straightforward to put together however, so no real problem there). The desk's motor has been quiet so far and works very smoothly. You're also allowed to save 3 height presets which I've found really useful. The look, build, features, and overall quality have surprised me for the cost. The staff were friendly and helped a lot with putting this in my car, so I'm super happy overall.
Me and my partner needed a new bed frame and the Modena has worked out perfectly. Easy 2 person set up (took no less than an hour) and delivered quicker than expected!
Super strong and supportive and have also used the little headboard shelve to put things on.
Hey team,
I assembled the sofa bed today, and I’m very happy with the result. The quality and workmanship, and especially the instructions, are very good.
I’m very happy with my purchase,
thank you very much.
Have a happy day
Walt
This desk is great for my needs as a standing desk. It is made from high-quality materials that feel solid and I'm sure will last a long time. It is also a great price for such quality, as similar desks from elsewhere can be over double the price. Easy for one person to assemble in an hour or so and can handle a large amount of weight while still moving up and down. I would highly recommend it.
Super fast postage order the night before arrived by lunch time the following day , plus the product as per described highly recommended I’m happy with my purchase
This mattress has been a game-changer for my sleep quality. It’s just the right balance of firm and soft, providing excellent support for my back. I no longer wake up with stiffness or aches. The material is breathable and stays cool throughout the night. Highly recommended
The tracking button does not work on the order form, so I phoned several times about the status of my order with no reply. Emailed- no reply. Eventually after two weeks spoke to a human who told me Table would be delivered the following week and they'd let me know 24 hours before it was delivered. They didn't ring 24 hours before. Luckily I was home when it was delivered...The table itself is exactly what I wanted as I can put my sewing machine in the recess plus scissors and sewing stuff in the drawer. I like the fact I can fold it up after I have finished sewing. I recommend the folding table.
Single bed frames are most typically used for children’s rooms and guest rooms. The King
Single bed frames are ideal for single people who want a little extra sleeping space.
Double bed frames are ideal for couples with a room is not big enough for a queen/king-size
bed frame.
Queen-size bed frames are ideal for couples with a standard bedroom.
King Size bed frames are the next size up offering another bit of extra space for couples .
Super king bed frames are the largest size available. Perfect for couples who need more space
than the standard bed.
How long does assembly take for a bed frame?
Typically 15-45 minutes to assemble a bed frame. All Profurniture frames include:
✓ Free hand Tools
✓Free instructions
✓ Numbered parts
Does the bed frame product require assembly?
Yes, all of our bed frames comes in flat packed boxes and require home assembly with included
instructions and tools.
Do you offer professional assembly service?
🔧 "Yes! We provide in-home assembly service for most areas across the South Island.
Service availability depends on your exact address and the specific product.
Typically, our team will assemble your item during delivery for a seamless
experience."
Key Details:
✓ Service Areas: Covering major South Island locations (Christchurch, Dunedin,
Queenstown, etc.)
✓ How It Works: Assembly is performed by our delivery team at the time of
installation
✓ Pricing: Varies by product complexity - contact us for a custom quote
📧
*"Email us with your below details: sales@profurniture.co.nz
Delivery address
Product name/model
Preferred installation date
We’ll respond within 24 hours with service options!
What if I order the wrong size or it doesn’t fit?
A situation like this may occur. When your newly purchased sofa bed NZ doesn't fit properly,
contact us immediately. We maintain a return policy which allows us to help customers through
exchange or refund options depending on their specific cases.